Controls that support responsible outreach.
Built-in screening, suppression, opt-out, quiet-hour, and outreach controls help teams apply their communication policies consistently. They support your compliance program — they don't replace it.
- DNC screening before batches
- Known-litigator filtering
- Quiet hours by recipient time zone
- Automatic STOP / opt-out suppression
- Platform-wide suppression list
- Configurable SMS repeat-contact cooldowns
Requirements differ by channel
SMS is not email. Batch SMS carries the strictest consent and sender-registration requirements (A2P 10DLC), calling has its own consent considerations by call method, and commercial email follows different rules again. Landing Zone's controls reflect those differences — and the docs explain each channel's requirements in detail:
SMS consent & registration → · A2P 10DLC setup → · Email outreach → · Calling considerations → · Channel-by-channel requirements →
The controls, in detail
Each control is built into the send path. Together they help you keep outreach organized, suppress the contacts you shouldn't message, and keep a record of what happened.
DNC screening
Records are checked against Do-Not-Call data before a batch sends. Matches are held out of the send rather than dialed or texted. Details
Litigator filtering
Known-litigator lists are checked alongside DNC, so flagged numbers are held out of outreach automatically. Details
Quiet hours
Sending is held to local daytime windows based on the recipient's time zone, so messages don't fire overnight. Details
STOP / opt-out handling
Inbound STOP and opt-out replies are detected and the contact is suppressed automatically — across email and SMS. Details
Suppression list
A platform-wide suppression list keeps opted-out and held contacts out of every future batch, not just the current one. Details
Duplicate outreach prevention
The system remembers who you've already contacted, so two campaigns don't hit the same person.
SMS repeat-contact cooldowns
Landing Zone can prevent repeated SMS outreach to a contact during a configured cooldown period unless the contact responds. A cooldown helps pace outreach — it does not by itself make a message lawful. Details
Unsubscribe tracking
Email unsubscribes are tracked and honored across campaigns, so an opt-out in one place applies everywhere.
Bounced email handling
Hard bounces are flagged and pulled from active sending to protect sender reputation and deliverability.
Audit history
Outreach, opt-outs, and suppression events are recorded and stay attached to the contact, so you keep a history to review. Details
Your responsibility
Landing Zone provides tools that support responsible outreach, but users are responsible for obtaining any required consent, selecting lawful audiences and use cases, and complying with federal, state, carrier, and platform requirements.
These tools assist your compliance program but do not constitute legal advice, and Landing Zone does not guarantee compliance with the TCPA or any other law or regulation. Consult your own counsel about the rules that apply to your outreach. The docs cover what stays your responsibility and how the tools fit together.
A2P 10DLC setup in Landing Zone
Landing Zone guides SMS senders through the A2P 10DLC registration process in one structured workflow. The wizard helps collect and organize the business, campaign, use-case, consent, and sending-number information required for registration, while keeping setup tied to the account used for SMS outreach.
- Enter business and brand details
- Document the messaging use case
- Provide consent and opt-in information
- Associate the sending numbers used for SMS
- Review missing or invalid information before submitting
- Track registration status and see the next required step
What the wizard does not do
Landing Zone assists with the registration workflow but does not guarantee carrier approval, approval timing, campaign acceptance, deliverability, or legal compliance. Registration does not create consent and does not give permission to text anyone. Users remain responsible for accurate information, lawful consent, message content, and compliance with applicable requirements.
Contacts pass through screening before a batch can send.
Screening supports your compliance program. It does not create consent, and passing a screen does not make a message lawful.
Illustration — sample numbers only. Eligibility is not the same as consent.
Outreach controls, built into the send path.
Every plan includes the same screening, suppression, and opt-out controls.
Consent, screening, and responsibility.
Landing Zone provides software tools, not legal advice. Requirements vary by campaign, channel, recipient, and jurisdiction. Consult qualified counsel before launching outreach.